Privacy Policy

1. Information We Collect

When you schedule a consultation, book a puja, or contact us through WhatsApp, phone, or website forms, we may collect:

• Contact Information: Your name, email address, WhatsApp/telephone number, city, and timezone.
• Ritual & Sankalpa Details: Names of family members participating, ancestral Gotra, birth star (Nakshatra), or Kuladevi details required solely for invoking traditional Vedic Sankalpa prayers.
• Service Preferences: Language preferences (English, Marathi, Hindi) and auspicious family dates for scheduling live video sessions.
• Technical Logs: IP address, browser type, and basic analytics to ensure website performance and uptime.

2. How We Use Your Information

The information collected is strictly utilized to:

• Conduct personalized live video sessions and address your family with correct Vedic Gotra pronunciation.
• Send preparation checklists, meeting video links (Google Meet), and Muhurat details.
• Provide ongoing ritual scheduling and ceremonial guidance.
• Provide direct WhatsApp support before and during ceremonies.

3. Secure Payment Processing

All online payments on VKVV Pandit are processed securely; payments are processed by a third-party PCI-DSS compliant payment processor; we do not store card details on our servers.

We do not capture, process, or store your credit card, debit card, or net banking credentials on our servers. All transactional information is encrypted using secure SSL/TLS protocols directly between your browser and the payment provider.

4. Data Retention & Security

We maintain industry-standard physical, electronic, and managerial safeguards to secure your personal data against unauthorized access, loss, or disclosure. We retain your contact information only as long as necessary to fulfill your booked services or comply with statutory accounting requirements in India.

5. Third-Party Sharing Policy

We do not share your personal data with third parties, except in the following limited and necessary operational contexts:

• Technical Infrastructure: Secure private video infrastructure (Google Meet) solely for facilitating your booked live sessions.
• Legal Compliance: When strictly required by law enforcement or regulatory authorities pursuant to valid legal process in India.

6. Your Rights & Access

You have the right to request a copy of the personal details we hold about you, request corrections to your contact information, or ask us to delete your personal data from our active databases by emailing us at vkvvpandit@gmail.com.

7. Privacy Contact

For any questions, concerns, or requests concerning this Privacy Policy, please reach out to our privacy officer: